Operators already running calls who need the plumbing built and documented properly — not a strategy deck or a course. We run this exact stack for our own money every day, so the work is practice, not theory.
Ringba says one thing, the platform says another, the buyer says a third. Usually pool sizing, session stitching, or a conversion event firing on the wrong trigger.
02
Cost climbs when you scale
Optimization is still chasing clicks or form fills because call events were never posted back. The algorithm buys the wrong person, efficiently.
03
The CRM and the router disagree
Calls arrive in the CRM without the source that produced them, so agent outcomes can never be tied back to a campaign and the reporting quietly stops being useful.
04
Routing has no real failover
Overflow lands on a voicemail box or a dead position, and nobody notices until the week is already over.
02 — ScopeWhat we actually touch
Three platforms. No strategy decks.
01
Ringba
Campaign, target and buyer structure
Tag scoping, ping and post
Revenue rules, caps and concurrency
Filters and routing plans
Reporting views your team will open
02
Call Grid
Grid build and buyer trees
Priority and weighting
Schedule and capacity rules
Real failover positions
Overflow that is not a dead end
03
TLDCRM
Lead intake and posting from the routing layer
TLDialer configuration and webphone setup
Roles, permissions and agent workflow
Dispositions and status mapping
Sales boards and reporting tied back to source
StartUsually within one business day
Let's look at your numbers.
Tell us your coverage, your capacity and what a good call looks like. We'll come back with whether we can carry it — and at what payout.
