Draft — this is a starting point, not legal advice. Have your own counsel review it before you rely on it or put it in front of a buyer.
These terms govern the pay-per-call services provided by Lead Vault LLC ("LeadVault", "we", "us") to a business buyer ("you"). By engaging us — sending a brief, signing an order, or accepting calls — you agree to them, together with any written order or insertion agreement, which controls if it conflicts with this page.
Lead Vault LLC is a Delaware limited liability company at 1111 Governors Ave, Dover, DE 19904. Contact: jo@leadvault.us.
We generate inbound phone calls through advertising we run on our own accounts and budget, and route them to you. We sell calls, not leads or lists. A call is delivered once, to one buyer. We are an independent contractor; nothing here creates a partnership, agency, or employment relationship, and neither party may bind the other.
You pay a fixed payout per billable call, agreed per offer and coverage group in writing before any campaign goes live. You pay nothing for media, setup, or calls that do not meet the billable threshold. There is no retainer unless a written order says otherwise. Invoices are issued on the agreed cadence and are due on the terms stated on the invoice; undisputed overdue amounts may accrue interest at the lower of 1.5% per month or the maximum the law allows.
A call is billable when it meets the criteria agreed in writing before launch — typically a connected call that reaches or exceeds an agreed connected duration, within the agreed coverage and hours. The threshold is enforced in the call-tracking platform rather than argued after the fact. Caps on daily volume and concurrency are set up front so you are not sent more calls than your team can work.
You have a written window — stated on the order, and by default five business days from the invoice — to dispute any call that misses the agreed criteria. Disputes must identify the call and the criterion missed; we'll review with the recording, where lawfully recorded, and the landing-page answers attached, and credit any call that genuinely did not qualify. Calls not disputed within the window are treated as accepted.
You are responsible for your own regulatory compliance in how you handle and contact the callers we deliver, including the TCPA, state telemarketing and calling laws, Do-Not-Call obligations, and any licensing your offer requires. We build consent capture into the funnel and deliver the consent records with the call, but responsibility for consent to your own subsequent contact, and for how you use the call, stays with you. You will not use the calls for any unlawful, deceptive, or prohibited purpose, and you will honor suppression and opt-out requests.
The ads, landing pages, routing configurations, and systems we build remain ours. You receive the calls and the records delivered with them. Neither party may use the other's name, marks, or logos publicly without prior written consent.
We provide the service with reasonable skill and care. We do not guarantee any specific volume, conversion rate, sales, or result — those depend on your offer, your market, and your sales floor. Except as expressly stated, the service is provided "as is" and we disclaim all other warranties to the fullest extent the law allows, including implied warranties of merchantability and fitness for a particular purpose.
Neither party is liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability arising out of or relating to the service is limited to the amounts you paid us for billable calls in the three months before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law.
You will indemnify us against claims arising from your use of the calls, your own communications with callers, and your breach of your compliance obligations under Section 06.
Either party may end the arrangement on written notice; there is no minimum spend and no notice period unless a written order states one. Caps can be reduced at any time. You remain responsible for billable calls delivered before termination takes effect. Sections that by their nature should survive — payment owed, IP, disclaimers, limitation of liability, indemnity, and governing law — survive termination.
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction, and both parties consent to venue there.
Questions about these terms: jo@leadvault.us.
Last updated September 2026 · Lead Vault LLC · Dover, Delaware
